Privacy Policy
Customers & Internal Users. Effective June 2025.
At Moonmilk Labs, a registered brand of Moonmilk Labs LLC, we are committed to protecting the privacy and security of all users who engage with our website, internal systems, or services. This Privacy Policy outlines how we collect, use, and protect your information across our website, systems, and communication platforms.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, company name.
- Project & Service Details: Project descriptions, service selections, and engagement history.
- Internal Use Data: Team member information for project coordination and operational communications.
- Technical Data: IP address, browser type, device information, and site usage data via cookies. (You may opt out via settings in your browser.)
2. How We Use Your Information
Your information may be used to:
- Process and manage project engagements
- Coordinate and confirm deliverables
- Provide customer service and respond to inquiries
- Improve website functionality and user experience
- Facilitate internal team communication and logistics
- Comply with legal or regulatory requirements
3. SMS Communications
We may use the phone numbers of internal team members to send SMS notifications related to system operations, updates, and project coordination. These communications are strictly for internal business purposes and are not used for marketing. By using our software and internal systems, team members consent to receive these messages as part of their role in operational workflows.
4. Sharing of Information
We do not sell or rent your personal information. We may share necessary data only with:
- Trusted third-party service providers (e.g., payment processors, cloud hosting, project management tools)
- Government or legal entities, if required by law
- Internal personnel for project management and operational purposes
5. Data Security
We implement standard security protocols and measures to protect your information against unauthorized access, alteration, or disclosure.
6. User Choices
If you are an internal user and wish to update your information or opt out of certain internal communications (where applicable), please contact our system administrator or email us at contact@moonmilklabs.io.
7. Cookies
Our website may use cookies and similar tracking tools to enhance user experience and collect analytical data. You can adjust your browser settings to manage or block cookies.
8. Updates to This Policy
We may update this policy periodically. All changes will be published here with the new effective date clearly listed above.
9. Governing Law
These Policy shall be governed by and interpreted in accordance with the laws of the State of Florida. Any legal disputes shall be handled in the appropriate courts located within Florida.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
Email: contact@moonmilklabs.io
Phone: (305) 914-7377